Mobile application My Tele2

We have been developing a mobile app for Tele2 since 2014. Together we released the first version of the “Tele2” app in black. And now, based on analytics, technical requirements, and new guidelines, we have changed the application logic and done the full redesign.
New design, loyalty program, Apple Pay, exchange of minutes to gigabytes and a plan constructor — all of this needed to be implemented ASAP. We suggested updating gradually, and completed a partial redesign in August 2017, then released the app with new functionality and backend in May 2018.
Anatoliy
Project Manager
The best telecom app according to Tagline Awards
4.7
App Store
4.3
Google Play
>5 000 K
users
In this project we did:
Analytics
Prototypes
Design
Development
Testing
Support

Principles of UX-design

The major principles of Tele2 guidelines are implemented within the app: steam condition, flexibility & scalability, wave perception management.
In the design of a new application I used a special style of constructed elements, colored “guillotine” and cards for information. I also rethought navigation and screen logic according to popular user scenarios.
Egor
App Designer

Access to information

All content is located on cards. This structure enables users to add new or hide out of date information quickly and easily. It is possible to get the desired data without going further than two screens.
The access to the most popular scenarios is located on the main screen. It is possible to look at statistics on expenses, change or set up a plan and recharge on the main card with a single tap.
After the start of the renewed application, it became clear that part of the interface elements needs to be simplified, for example, a balance card. Side by side with the interface optimization, we designed new selections in the app. I was interested in implementing new UX solutions in the app, and Tele2 is satisfied with the results.
Alexandra
App Designer

Plan constructor

We figured out how to simply and effectively shape a plan constructor in the app. On the single screen, users can choose the required amount of minutes, gigabytes, social networks, messengers, and set additional options. Price is automatically updated while making choices.

Loyalty program

We implemented this task in two steps. First in the web-view, then natively — it was a separate part in the app. Now users can receive discounts and cashback from Tele2 partners.

Screen of expenses

In the black version, expenses were illustrated by a colored diagram, and fees occupied most of the space. Now detailed display of expenses is displayed on a separate card — making it easier and more informative.

Exchange minutes to gigabytes

Tele2 was the first provider who introduced this service to the market in 2017. We prepared the launch under the utmost secrecy. The exchange course is 100 minutes to 1 gigabyte.
Close communication with the client and interaction within our team enables us to decompose tasks and think on future features, as well as improve user experience. We work in a two-week sprint and regularly implement new functionality and improvements which affect positively on evaluations and reviews in the App Store.
Sergey
iOS developer
We were able to implement a new template based on MVP into the project. We programmed on Kotlin and went from RxJava in favor of coroutines. We constantly gathered and delivered builds, both to the testing department and the client, attaching the latest release notes from Jira. Eventually, we automatized the processes with the use of the Jenkins Pipeline, saving more time for the work on the project.
Mikhail
Android Team Lead

We closely communicated with the e-Legion team since the very beginning of the project. Daily communication with the project managers, and as we moved to new tasks, with the team. First was design, later on, we have proceeded with the development, then QA and eventually, I knew most of the team at e-Legion. They are all engaged in the project, and we like it.

Alexander Smerdov
Manager of Development of the Internet self-service at Tele2
Теги:
telecom